vintagebaby copy

YOUR ORDER

            SIT BACK,  PUT YOUR FEET UP,  ITS ON ITS WAY

All our items are custom orders and therfor bespoke these will be delivered by Hermes or Royal Mail free within the UK

Outside the UK all items must be signed for on deilvery and you will be suppled with a tracking number

 

All orders are delivered boxed and garments are wrapped in acid free heirloom tissue , this is to ensure they can be kept for years to come and can be handed down

Included are care instructions and if possible spare button and yarn

 

CUSTOM ORDERS

If you see a  garment on our site please ask us to custom knit for you

To make a custom order please  contact me via the contact page

These orders must be paid for in advance as a purchase

I will keep clients updated at all times regarding their order

and when it is ready to ship

 

As your order is a bespoke item you waive the right to cancelation rights

 

Custom orders are knitted on a first come basis and i will endevour to get all items out on a timely basis

 

Postal charges

UK         postal is free  please note this will not be inasured or signed for and are posted at buyers own risk

Our preferred method of postage is set out below

 

UK        Signed for delivery   £8.00  Additional Items  £1.50

 

INTERNATIONAL CHARGES

Australia    £18.00    additional items   £2.50 per item

EU                £11.00     additional items   £2.00 pe item

France          £9.00     additional items   £1.50 per item

USA            £19.00    additional items   £2.50  per item

 

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

 

 

RETURNS

Custom orders may not be returned

All other garments, we only accept returns if goods are faulty

We ask that you measure or to give us the garment size required, we are not thefore responsible if the garment is the wrong size

Goods that have been worn or washed will not be accepted as returnable

Any return postage shall be paid by the customer